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Privacy Policy

Privacy Policy

Last Updated: July 30, 2026

1. Introduction

Albany Capture LLC (“Albany Capture,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you:

  • Visit our websites or online galleries;

  • Submit an inquiry or contact form;

  • Schedule a consultation;

  • Book photography or videography services;

  • Communicate with us by telephone, email, or text message;

  • Make a payment;

  • Receive or access photographs, videos, galleries, albums, or other products; or

  • Otherwise interact with Albany Capture.

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

Depending on how you interact with Albany Capture, we may collect the following information:

Contact information

  • Name

  • Email address

  • Telephone number

  • Mailing or billing address

Booking and service information

  • Wedding, event, session, or project date

  • Venue and location information

  • Event timeline and scheduling details

  • Service preferences

  • Package and product selections

  • Names of partners, family members, guests, vendors, or other participants

  • Information you provide through inquiry forms, questionnaires, contracts, or communications

Photographs, video, and audio

When providing photography or videography services, we may create, receive, edit, store, and deliver photographs, video recordings, audio recordings, and related creative materials containing the Client, guests, attendees, employees, or other participants.

Payment and transaction information

We may collect billing details, payment status, invoice information, and transaction records.

Payment-card information may be processed directly by a third-party payment processor. Albany Capture may not receive or store complete payment-card numbers.

Website and technical information

When you visit our website, we or our service providers may automatically collect information such as:

  • Internet Protocol address

  • Browser type

  • Device type

  • Operating system

  • Referring website

  • Pages visited

  • Approximate location

  • Cookie identifiers

  • Website activity and interaction information

Communications

We may retain emails, text messages, telephone-call information, voicemail messages, form submissions, client notes, and other communications with you.

3. How We Use Personal Information

We may use personal information to:

  • Respond to inquiries;

  • Provide estimates, proposals, and package information;

  • Schedule consultations, sessions, and events;

  • Prepare contracts, invoices, and booking documentation;

  • Process payments;

  • Provide photography, videography, editing, gallery, album, print, and related services;

  • Communicate about bookings, appointments, payments, scheduling, and deliverables;

  • Send gallery and product-delivery notifications;

  • Maintain client and business records;

  • Provide customer service;

  • Improve our website, services, and client experience;

  • Prevent fraud, misuse, or security incidents;

  • Enforce our agreements and policies;

  • Comply with legal, tax, insurance, and regulatory obligations; and

  • Send marketing communications when permitted and when you have provided any consent required by applicable law.

4. Email Communications

We may use your email address to respond to inquiries and provide service-related communications regarding consultations, bookings, contracts, payments, sessions, events, galleries, products, and other requested services.

When permitted, we may also send promotional emails regarding Albany Capture services, offers, availability, or business updates.

You may unsubscribe from promotional emails by using the unsubscribe link included in the message or by contacting us. Unsubscribing from promotional emails will not prevent us from sending communications necessary to administer an existing inquiry, transaction, or booking.

5. SMS and Text Messaging

When you voluntarily provide your telephone number and separately opt in to SMS communications, Albany Capture LLC may send customer care, account notification, and delivery notification messages.

Messages may include:

  • Responses to photography or videography inquiries;

  • Consultation and appointment information;

  • Booking confirmations;

  • Session or event reminders;

  • Schedule changes;

  • Account and payment notifications;

  • Gallery-delivery notifications;

  • Album or product-delivery notifications; and

  • Other one-to-one service-related communications.

Message frequency may vary. Standard Message and Data Rates may apply.

Reply STOP to opt out. Reply HELP for help.

Consent to receive SMS messages is not a condition of purchasing services from Albany Capture.

After an opt-out request is processed, you may receive a final message confirming that you have been unsubscribed. Opting out of text messages does not prevent Albany Capture from contacting you through another permitted method when necessary to respond to a request or administer an existing booking.

We do not sell mobile telephone numbers or SMS consent information. We do not share mobile information with third parties or affiliates for their own marketing or promotional purposes.

SMS consent and information sharing

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. How We Share Personal Information

We may disclose personal information to service providers that help us operate our business and provide requested services.

These providers may include companies that provide:

  • Client relationship management;

  • Scheduling and calendar services;

  • Contracts and electronic signatures;

  • Invoicing and payment processing;

  • Email and SMS communications;

  • Telephone services;

  • Photography and video editing software;

  • Cloud storage and file backup;

  • Website hosting;

  • Online galleries;

  • Print and album fulfillment;

  • Shipping;

  • Analytics;

  • Accounting;

  • Insurance; and

  • Legal or professional services.

These providers may access personal information only as reasonably necessary to perform services on our behalf and are subject to their own contractual, security, and privacy obligations.

We may also disclose information:

  • When required by law, subpoena, court order, or governmental request;

  • To protect the rights, safety, property, or security of Albany Capture, our clients, or others;

  • To investigate fraud, misuse, or unlawful activity;

  • In connection with a merger, sale, financing, restructuring, or transfer of some or all of our business assets; or

  • With your direction or consent.

Albany Capture does not sell personal information for monetary compensation.

7. Photographs, Videos, and Portfolio Use

Photographs and videos created while providing our services may contain identifiable individuals.

Our ability to display or use photographs and videos for portfolio, website, social-media, publication, advertising, competition, sample album, or promotional purposes is governed by the applicable service agreement, model release, or other written authorization.

Clients should communicate confidentiality concerns before their event or session. Any restriction on portfolio or promotional use must be accepted by Albany Capture in writing.

Online galleries may be accessible through public or private links depending on the selected gallery settings. Clients are responsible for sharing gallery links and passwords only with intended recipients.

8. Adobe and Other Creative Software

Albany Capture may use Adobe software and other professional applications to edit, process, organize, store, and manage photographs and videos.

When files are processed or stored using cloud-based services, the applicable service provider may process those files as necessary to provide hosting, synchronization, editing, security, backup, support, or other technical services.

Those providers’ handling of information is also governed by their own privacy policies and terms.

9. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

  • Operate website features;

  • Remember visitor preferences;

  • Understand how visitors use the website;

  • Measure website performance;

  • Improve content and navigation;

  • Prevent misuse; and

  • Support advertising or analytics when permitted.

Cookies are small files stored on a device or browser. You may be able to control or disable cookies through your browser settings.

Disabling cookies may affect the availability or functionality of certain website features.

10. Data Security

We use reasonable administrative, technical, and physical safeguards intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

These safeguards may include:

  • Password-protected systems;

  • Access restrictions;

  • Multifactor authentication where available;

  • Secure payment providers;

  • Data backups;

  • Encryption where supported; and

  • Limited access based on business need.

No website, storage platform, transmission method, or security system can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of personal information.

11. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide requested services;

  • Maintain client and transaction records;

  • Fulfill contractual obligations;

  • Maintain agreed backup or gallery periods;

  • Resolve disputes;

  • Enforce agreements;

  • Meet tax, accounting, insurance, and legal requirements; and

  • Protect our legitimate business interests.

Retention periods may vary depending on the type of information, service package, legal requirements, and the terms of the applicable service agreement.

Photographs, videos, galleries, project files, and other creative materials are not guaranteed to be stored indefinitely.

12. Your Choices and Requests

Depending on applicable law, you may request that we:

  • Confirm whether we maintain personal information about you;

  • Correct inaccurate contact information;

  • Update your communication preferences;

  • Stop sending promotional communications; or

  • Delete certain information when we are not legally or contractually required to retain it.

We may need to verify your identity before processing a request.

Certain information may be retained when necessary to complete an existing contract, preserve transaction records, comply with legal obligations, prevent fraud, resolve disputes, or enforce agreements.

13. Children’s Privacy

Our website and services are not directed toward children under 13 for the purpose of independently collecting personal information from them.

Children may appear in photographs or videos created as part of family, wedding, school, sporting, or event services authorized by a parent, guardian, organization, or responsible adult.

A parent or legal guardian with questions regarding information involving a minor may contact us using the information below.

14. Third-Party Websites

Our website, galleries, emails, or text messages may contain links to third-party websites or services.

Albany Capture does not control and is not responsible for the content, availability, security, privacy practices, or terms of unrelated third-party websites.

We encourage you to review the privacy policy of any third-party service you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, legal obligations, or business practices.

The current version will be posted on this page with an updated “Last Updated” date.

16. Contact Us

Questions or requests concerning this Privacy Policy may be directed to:

Albany Capture LLC
Chicago, Illinois
Email: albanycapture@gmail.com

© ALBANY CAPTURE